Sesvera

AI communication for hotels

Answer frequent guest questions and connect callers to reservation and front-desk workflows.

Reservation flowHandle reservation requests with hotel-defined information and authorized workflows.

Guest informationProvide consistent check-in, check-out, room, service, location and contact information.

Front-desk handoffTransfer the conversation to reception, reservations or another configured extension when needed.

Use Sesvera for reservations, guest information and front-desk routing.

Reservation requestsMove reservation and accommodation requests from phone traffic into a structured workflow.

Check-in / check-outExplain arrival, departure and basic stay information defined by the hotel.

Rooms and servicesUse configured information about room types and hotel services.

Knowledge CenterUse hotel-specific service, staff, location and contact information from one controlled source.

Front-desk routingRoute relevant calls to reception, reservations or another configured team.

Multilingual serviceServe guests in multiple languages while keeping the same hotel context.